I went to meet the managers. A nice bloke from National Rail wrote down my problem with the sliding door on a piece of paper, and said he’d tell someone. The person I spoke to from SouthEastern trains said that they don’t have a Passengers Panel. They suggested filling out the web-form on their site, or writing a letter. On paper. In 2011!
Fixmytransport.com need an email address to send things to – they can’t work with webforms yet. They mentioned Passenger Focus and London Travel Watch as possible alternatives, and gave me the email address of the head of communications – sarah (dot) boundy (at) southeasternrailway.co.uk
Please could you find a way to allow fixmytransport.com to contact SouthEastern Railways directly?
It’s a great site, designed by the people who make the democracy-based writetothem.org theyworkforyou.com and fixmystreet.com
The reason I’m asking is because there are more than 30 people at Blackheath Station who would really like SouthEastern to reopen the sliding blue door on the ramp up from the Kent-bound platform!
As pointed out on the newly formed myblackheath blog (hopefully not run by estate agents), SouthEastern Trains are holding a Meet The Managers morning at Charing Cross station on Thursday (tomorrow) from 8am-10am. This is a monthly event whereby the SouthEastern managers stand around explaining that very few things are their fault, most things are either due to the government’s reduction of state subsidy, or Network Transport’s problems.
Please try and speak to them tomorrow if you can… A few things to consider:
* SouthEastern are owned by Govia. Govia is owned by Go-Ahead Group and Keolis. These two companies made a profit of £23.5m and £93m (€106m) respectively last year. These figures are both up from 2009. For bittersweet irony check this out: Keolis is majority owned by France’s nationalised state transport provider, SNCF. So France is allowed to have a nationalised rail system, but takes profit from our privatised system.
* Network Rail own Blackheath station, but it is managed and run by SouthEastern (see how nothing is one organisation’s fault?)
* If they wanted to open the bloody door, they could! Please sign up to the request to open the sliding door!
* They don’t like speaking to bloggers or press at these events. They also don’t like tape recorders. Go as an individual. Here’s an idea: wear your iphone headphones around your neck, and hit record before you wander up…
* Ask them how fixmytransport.com should contact southEastern. So far they don’t seem to be responding to any messages!
Here’s how it went when I met them last year.
The old sports shop has become a Fergus Noone wedding photography shop (there’s another one in Greenwich)… Maybe they could stock a couple of kite models just in case? Or start specialising in kite aerial photography? The perfect hobby for the heath!
Photo shows the sign writer in action here (snapped from a fast-moving 202 bus.. No really).. Tip off from @BBCarpentry
It seems that the burnt out car was an unfortunate coincidence. From an anonymous commenter below:
You and your readers should be aware that the burnt-out car in Foxwood Road last week was nothing to do with the riots. The car in question had a fault and caught fire, and being parked where it was the fire quickly spread to the house. Thankfully, I understand that no one was hurt and the fire service responded quickly, despite them being busy. An unfortunate coincidence that it happened on the night of the riots!
Whilst there were many untrue stories floating around on “riot night”, the tweets claiming that there was a burnt out car on Foxwood Road (inside The Page Estate) were accurate.
The car has been removed (the one in the photo isn’t damaged), but the evidence is still clear – it must have been a massive blaze- the house nearby has some damage to the front, all the nearby trees have been torched, the lamp post and road sign nearby look totally carbonised.
It looks very out of place on such a quiet road – I feel terribly sorry for whoever was in there – it must have been terrifying. As several people in the blogosphere have commented, there’s something truly Ballardian about what has been going on.
Related: See 853blog for a nearby tweet about Asda that turned out to be untrue, even though it now appears as fact in both the News Hopper and The Gaurdian:
I promise this won’t turn into a regular feature, but if you need someone to move your stuff from A to B, this guy is really good. We’ve used him twice now, and he’s been good both times. And no, I don’t agree with fly-posting, but at least it’s a useful poster (unlike half the hideous ads we have to look at in the station). We needed someone, he’s local, cheap, and helpful. He charges by the hour, drives a big van, and can bring a second pair of hands if necessary. Telephone 07523094412.
(Incidentally, this isn’t an ad, it’s an endorsement. He doesn’t know who I am, and didn’t ask me to do this).
Life on Marsh – from the Greenwich Phantom
Very interesting pamphlet from the 1980s about a proposed plan to build a riot police centre in Greenwich. Would be great to see the whole thing scanned.
Brockley Central reporting that Lewisham Labour councillor @CllrMikeHarris is suggesting a CarrotMob on Saturday. Turn up on Saturday and support the Lewisham Market traders. Great idea, although looks like some people may have other ideas?
And a cryptic carpenter tweeted:
Which I guess refers to 34 Montpelier Road – former home to Furley & Baker (known since 2008 on this blog as the kite shop). Maybe related to this curiously empty planning reference on the (terribly crashy) Lewisham Council Planning site. Reference DC/22/22222 if you feel like doing some detective work…
Lewisham planning were very quick to come back – there is no planning permission as the nature of the building hasn’t changed significantly. And the cryptic entry on their database was just a test that went wrong… Ah well…
Oh yes, and if you haven’t already, please bit.ly/openthisdoor !
I’m using the excellent new FixMyTransport to persuade Southeastern to get SouthEastern to re-open the sliding blue door!
Who wouldn’t love a website with the tag line “Euston we have a problem”?!
Can anyone explain to me why it would be a good idea to permanently close the side exit from Blackheath station by barricading it with a bannister? Tired commuters on their way home used to love gasping out into the open air. It makes no sense to keep it locked, and makes us miserable!
Please come and support me at
PS – The shortened version is bit.ly/openthisdoor which would probably fit on a sticker :)